1776 Park Ave., 242
· Park City · Ut. 84060 · 435-649-3998
In the end, it is attention to detail that makes all the difference. Its the center fielders extra
two steps to the left, the salesmans
commitment to excellence, the lovers phone call, the soldiers
clean weapon. It is the thing that separates the winners from the losers, the men from the
boys and very often, the living from the dead.
Thank you for spending three great days together. It was, as always, a remarkable experience for
me to work with so many excellent and wonderful people. I want to honor your Commitment to
your organization and your dedication to its growth and excellence. Lets each get one new agent
Leaders On Leadership
Top management leaders from Canada and the United States gathered in Toronto last June to hear
General H. Norman Schwarzkopf and a blue-ribbon panel of speakers offer their views on how to plan for
success in the business world of the 21st century. Heavy emphasis was placed on maximizing strategic
partnerships and alliances, as well as on the need for strong leadership, at the Success Strategies for the
21st Century conference, presented by Canadian Management Centre, the Canadian headquarters of
the American Management Association/ International.
Some important ideas, from that conference :
¨When you talk about leadersnot managers, not bureaucratsyou talk about people who make waves. Youre
not talking about people who catch waves,
Distinguished Professor of Business Administration,
University of Southern California.